Public utilities: bills and notices: consolidation and transparency.
Vote required
Majority
Fiscal committee
No
Appropriation
No
Current location
Appropriations
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed Assembly
- Passed Senate
- To Governor
- Became Law
Overview
This bill requires public utilities to provide customers with information about the additional costs on their bills that are due to state requirements or programs. Specifically, utilities must include this information quarterly on the customer billing statement in a clear and easily visible format. Additionally, the California Public Utilities Commission (PUC) is tasked with evaluating existing billing practices and exploring ways to improve billing transparency and consolidation, utilizing cost-effective communication methods.
Key provisions
- Utilities must provide quarterly information on additional costs attributable to state requirements or programs.
- This information must be displayed prominently on customer billing statements.
- The information must be presented in a similar size and font as other billing details.
- The Public Utilities Commission (PUC) must evaluate existing billing practices by June 1, 2026.
- The PUC must identify and consider ways to consolidate notices and enhance billing transparency.
- The PUC can seek input from utilities and stakeholders during its evaluation.
- The PUC should use cost-effective communication channels, such as email or online portals.
- The bill explicitly states that no reimbursement is required under the California Constitution due to the creation of a new crime.
Who is affected
- Residential utility customers (electric and gas)
Bill text
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Sponsors
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1 on record
Primary sponsor
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