Municipal utility districts: prepay option: termination of service.
Vote required
Majority
Fiscal committee
No
Appropriation
No
Current location
Passed
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed Assembly
- Passed Senate
- To Governor
- Became Law
Overview
This bill changes how municipal utility districts (MUDs) handle service terminations for customers who fall behind on payments. It allows districts to offer customers the option of receiving notices electronically, such as via email or text, and it authorizes districts with fewer than 100,000 customers to offer a prepay option for electrical service. The prepay option includes requirements for automated alerts and information about returning to standard billing. Importantly, the bill exempts customers participating in the prepay option from the standard notice requirements for service termination.
Key provisions
- Allows electronic delivery of delinquent account notices (email, text, app).
- Authorizes districts with under 100,000 customers to offer a prepay option for electrical service.
- Prepay option requires automated low-balance alerts.
- Requires districts to provide information on returning to standard billing for prepay customers.
- Specifies information that must be included in termination notices.
- Offers an opportunity for arrearage payment plans before converting customers to prepay.
- Establishes a fund for revenue collected from prepay customers.
- Exempts prepay customers from standard termination notice requirements.
Who is affected
- Municipal Utility Districts (MUDs)
- Residential Customers of MUDs
- Low-income Customers
- Customers 65 years of age or older
- Dependent Adults
Bill text
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