2-1-1 information and referral response system.
Vote required
Majority
Fiscal committee
No
Appropriation
No
Current location
Passed
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed Assembly
- Passed Senate
- To Governor
- Became Law
Overview
This bill establishes the 2-1-1 Infrastructure and Emergency Response Act to improve and expand access to the 2-1-1 information and referral system in California. It requires the California Office of Emergency Services (Cal OES) to coordinate with various state agencies and the 2-1-1 lead entity to integrate 2-1-1 into emergency planning and communication processes. The bill also creates a dedicated fund to support 2-1-1 providers and enhance system capacity, data collection, and integration with 9-1-1 and 9-8-8.
Key provisions
- Requires Cal OES to convene state agencies and the 2-1-1 lead entity for communication and integration.
- Creates the 2-1-1 Fund in the State Treasury to provide ongoing support for the system.
- Directs Cal OES to allocate funds from the 2-1-1 Fund to the California 211 Providers Network.
- Mandates support for 2-1-1 providers, including staffing, training, and technology upgrades.
- Requires the publication of a statewide 2-1-1 community needs data dashboard.
- Establishes protocols for integrating 2-1-1 with 9-1-1 and 9-8-8 systems.
- Requires annual reporting of 2-1-1 system funding needs to the Department of Finance and the Governor.
- Addresses 2-1-1 coverage gaps and ensures equitable access statewide.
Who is affected
- California Residents
- Emergency Services Agencies
- Public Utilities Commission
- 2-1-1 Providers
Bill text
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Sponsors
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3 on record
Primary sponsor
Cosponsors
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