S2662
An Act expanding wheelchair warranty protections for consumers with disabilities
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Bill overview
This bill aims to strengthen warranty protections for wheelchair users with disabilities in Massachusetts. Currently, it can be difficult for individuals to get repairs or replacements covered under warranty due to complexities and potential denials. The legislation seeks to clarify the process for warranty claims and ensure that wheelchair users receive the support they need when their wheelchairs require service or repair. It builds upon previous attempts to address this issue and provides a more robust framework for consumer protection.
Key provisions
- Requires wheelchair manufacturers to provide clear and accessible warranty information to consumers.
- Establishes a process for resolving warranty disputes involving wheelchair users.
- Mandates that warranty claims be evaluated fairly and consistently.
- Allows for expedited repairs or replacements when a wheelchair is deemed necessary for a consumer’s health or safety.
- Defines ‘necessary’ for warranty purposes, considering the individual’s functional needs.
- Creates a mechanism for consumers to report warranty violations.
- Requires manufacturers to maintain records of warranty claims and repairs.
- Provides for potential penalties for manufacturers who violate the warranty protections.
Who is affected
- Individuals with disabilities who rely on wheelchairs.
- Wheelchair manufacturers and retailers.
- Consumer protection agencies.
- Healthcare providers.
- Insurance companies
Sponsors
Official sponsors from legislative records.
Primary sponsor
Joint Committee on Consumer Protection and Professional Licensure
Cosponsors
Cindy F. Friedman
Jacob R. Oliveira
James B. Eldridge
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Bill S.2662 194th (Current)
An Act expanding wheelchair warranty protections for consumers with disabilities
Senate, November 10, 2025 -- The committee on Consumer Protection and Professional Licensure to whom was referred the petition (accompanied by bill, Senate, No. 210) of John J. Cronin, Cindy F. Friedman, Sally P. Kerans, Jacob R. Oliveira and other members of the General Court for legislation to expand wheelchair warranty protections for consumers with disabilities, report the accompanying bill (Senate, No. 2662).
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Bill Information
Bill Information
Sponsor: Joint Committee on Consumer Protection and Professional Licensure Status: Referred to Senate Committee on Ways and Means
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Bill History Cosponsors Committee Vote Fiscal Note
Bill History
Displaying 4 actions for Bill S.2662
| Date | Branch | Action |
| 11/10/2025 | Senate | Reported from the committee on Consumer Protection and Professional Licensure |
| 11/10/2025 | Senate | New draft of S210 |
| 11/10/2025 | Senate | Bill reported favorably by committee and referred to the committee on Health Care Financing |
| 2/9/2026 | Senate | Committee recommended ought to pass and referred to the committee on Senate Ways and Means |
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