HB 4076
merchants; delivery of goods; warranty
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Sign in to take action- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Bill overview
This bill establishes a 72-hour return policy for goods purchased in Arizona. If a customer notifies a merchant within 72 hours of delivery that a good doesn't work as intended, the merchant must either replace the item with a new one or provide a full refund, including taxes and fees. The bill prohibits merchants from requiring repairs before offering a replacement or refund and restricts them from using clauses like ‘as-is’ to limit consumer rights during this timeframe.
Key provisions
- Merchants must replace goods within 72 hours of notification of a malfunction.
- Customers can choose between a replacement good or a full refund.
- Merchants cannot require repairs before offering a replacement or refund.
- ‘As-is,’ ‘final sale,’ or ‘no return’ clauses are restricted during the 72-hour window.
- The policy applies to goods sold in Arizona.
- The policy does not limit other legal remedies available to consumers.
Who is affected
- Merchants
- Consumers in Arizona
- Retailers
Notable changes
- Establishes a specific timeframe (72 hours) for returns.
- Limits merchant ability to disclaim warranties during the return period.
- Provides a clear process for returns and refunds.
Sponsors
Official sponsors from legislative records.
Primary sponsor
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| REFERENCE TITLE: merchants; delivery of goods; warranty |
| State of Arizona House of Representatives Fifty-seventh Legislature Second Regular Session 2026 |
| HB 4076 |
| Introduced by Representative Mathis |
AN ACT
amending title 44, chapter 10, article 7, arizona revised statutes, by adding section 44-1535; relating to warranties.
(TEXT OF BILL BEGINS ON NEXT PAGE)
Be it enacted by the Legislature of the State of Arizona:
Section 1. Title 44, chapter 10, article 7, Arizona Revised Statutes, is amended by adding section 44-1535, to read:
START_STATUTE44-1535. Warranty of purchased goods; return policy; merchant prohibitions; contracts
A. A merchant that sells a good in this state shall replace the good if the person who purchased the good provides notice to the merchant not later than seventy-two hours after the delivery of that good that the good does not function in its ordinary or intended use.
B. At the person's option, the merchant shall do either of the following:
1. Replace the good with a new, identical or substantially similar good that is in working condition.
2. Accept the return of the good and provide a full refund of the purchase price, including any taxes, fees and delivery charges that were paid by the person.
C. A merchant may not:
1. Require that the customer allow the good to be repaired before receiving a replacement good or a refund within the seventy-two-hour period.
2. Attempt to waive, disclaim or limit the rights provided in this section as void and unenforceable within the seventy-two-hour period, even if the merchant includes language indicating that the good is "as-is", a "final sale" or a "no return".
D. This section applies to goods that are sold by merchants in this state and does not limit any other remedies that are available under state or federal law.END_STATUTE