Military CARE Act
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed House
- Passed Senate
- To President
- Became Law
Overview
This bill requires the Department of Defense to create an online system where military healthcare recipients can easily report issues with accessing care at military treatment facilities. The system will allow recipients to track their complaints and provide the Department with data on common access problems. This data will be used to identify areas for improvement and track efforts to address these issues.
Key provisions
- Establishment of a digital system for submitting access complaints.
- Recipients can track the status of their complaints online.
- Complaints are automatically sent to a patient advocate.
- Quarterly reports are submitted to Congress detailing complaint trends.
- Reports include breakdowns of complaint types (specialty vs. primary care, pediatric vs. non-pediatric, administrative hurdles).
- Facilities must summarize steps taken to reduce complaints.
- The system applies to TRICARE beneficiaries.
Who is affected
- Military personnel
- Military families
- Department of Defense
- Defense Health Agency
- TRICARE beneficiaries
Notable changes
- Creates a standardized process for reporting access issues.
- Mandates data collection and reporting to Congress.
- Requires facilities to actively address and report on complaint trends.
Bill text
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Sponsors
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24 on record
Primary sponsor
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