S 2495
Keep Call Centers in America Act of 2025
Jurisdiction
US Congress
Session
119th Congress (2025-2026)
Last updated at
Jun 14, 2026, 7:44 AM
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Sign in to take action- Introduced
- Passed Senate
- Passed House
- To President
- Became Law
Bill overview
The Keep Call Centers in America Act of 2025 aims to preserve U.S.-based customer service jobs by requiring businesses to offer human agents for customer communications and prohibiting the relocation of call centers overseas or contracting with overseas call centers. The Department of Labor will maintain a list of companies that violate these rules, making them ineligible for federal grants and loans. The bill also mandates disclosures about the physical location of agents and the use of artificial intelligence in customer service interactions. Finally, it requires federal agencies to prioritize U.S.-based call center work in their contracts.
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