Establishes NJT Office of Customer Advocate and Rider Advocacy Commission.
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Progress
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- Introduced
- Passed General Assembly
- Passed Senate
- To Governor
- Became Law
Overview
This bill establishes the New Jersey Transit Office of Customer Advocate and Rider Advocacy Commission. The commission will be responsible for representing the interests of New Jersey Transit Corporation customers and providing analysis to the board, Governor, and Legislature regarding potential impacts of NJT actions. The Office, headed by a Rider Advocate, will investigate customer concerns, relay feedback, and ensure customer input is considered in decisions. The bill also outlines the composition and responsibilities of the commission and establishes funding mechanisms.
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