A 3663
Allows person calling certain State or local government entities to have option of speaking or leaving recorded message with human telephone operator during normal business hours.
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Sign in to take action- Introduced
- Passed General Assembly
- Passed Senate
- To Governor
- Became Law
Bill overview
This bill would require certain state and local government agencies to offer a way for people to speak to a live operator instead of just leaving a recorded message when they call during normal business hours. Agencies that currently use automated phone systems to answer calls must provide an option to press ‘0’ to connect with a human operator. This change aims to improve access to information and services from government entities.
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