Requires telecommunications companies to provide prorated refunds for service outages of longer than 24 hours.
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed Senate
- Passed General Assembly
- To Governor
- Became Law
Overview
This bill requires telecommunications companies and providers of internet-based phone services in New Jersey to offer prorated refunds to customers when their service experiences an outage lasting longer than 24 hours. The bill mandates that companies adjust customer bills or provide refunds without requiring customers to take any action. It also updates existing legislation to ensure this requirement applies to both regulated and competitive service providers. The goal is to provide fairer compensation to consumers for disruptions in service.
Bill text
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Document of record
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Sponsors
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2 on record
Primary sponsors
James Beach
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