An Act maximizing participation in federal nutrition programs and improving customer service
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Overview
This bill aims to increase the number of people in Massachusetts who benefit from federal nutrition programs and to improve the quality of customer service provided by these programs. It seeks to address barriers to participation and ensure that individuals receive helpful and accessible support when accessing resources like SNAP and school lunch programs. The bill also focuses on enhancing the overall customer experience within these federal nutrition programs.
Key provisions
- Increase participation in federal nutrition programs.
- Improve customer service for individuals accessing these programs.
- Address barriers to enrollment and access.
- Enhance outreach and awareness of available programs.
- Streamline application processes.
- Provide training for program staff on customer service best practices.
- Ensure accessibility for individuals with disabilities.
- Promote equitable access to nutrition assistance.
Who is affected
- Low-income individuals and families
- Children
- Individuals with disabilities
- Nutrition program recipients
- Massachusetts residents
Notable changes
- Focuses on improving customer service within federal nutrition programs.
- Addresses potential barriers to accessing these programs.
- No specific changes to program eligibility are mentioned.
Bill text
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Sponsors
Official sponsors from legislative records.
18 on record
Primary sponsor
Cosponsors
Antonio F. D. Cabral
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