An Act clarifying telephone solicitation
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Overview
This bill aims to clarify and strengthen regulations surrounding telephone solicitation in Massachusetts. It seeks to provide more specific guidelines for businesses and organizations making unsolicited phone calls to residents. The goal is to reduce unwanted calls and protect consumers from deceptive practices related to telephone outreach. The bill will be reviewed by the Committee on Consumer Protection and Professional Licensure.
Key provisions
- Establishes clearer rules for obtaining consent before making telephone solicitations.
- Requires businesses to provide specific information in their solicitations, such as the organization’s name and contact details.
- Specifies penalties for violating the new regulations.
- Addresses the use of automated dialing systems in telephone solicitation.
- Requires businesses to maintain records of their telephone solicitation activities.
- Clarifies rules regarding political telephone solicitations.
- Defines prohibited practices, such as using misleading or deceptive language.
- Mandates a process for consumers to file complaints regarding unwanted telephone calls.
Who is affected
- Businesses and organizations that engage in telephone solicitation.
- Massachusetts residents who receive unsolicited telephone calls.
Notable changes
Bill text
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Sponsors
Official sponsors from legislative records.
2 on record
Primary sponsor
Michael J. Finn
Cosponsor
Michael J. Finn
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