An Act relative to food delivery transparency
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Progress
Where this bill stands in the legislative process.
- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Overview
This bill, An Act relative to food delivery transparency, aims to increase transparency in the food delivery industry in Massachusetts. It requires food delivery services to clearly display delivery fees, service charges, and estimated wait times to customers before they place an order. The bill also mandates that delivery services provide accurate information about delivery times and driver tracking.
Key provisions
- Food delivery services must disclose delivery fees and service charges upfront.
- Services must provide estimated wait times for orders.
- Delivery services must offer accurate tracking of drivers.
- The bill establishes a process for addressing customer complaints regarding delivery transparency.
Who is affected
- Food delivery companies
- Consumers in Massachusetts
- Restaurant owners
Notable changes
- Requires explicit disclosure of fees and wait times.
- Mandates accurate driver tracking information.
Bill text
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Sponsors
Official sponsors from legislative records.
2 on record
Primary sponsor
Andres X. Vargas
Cosponsor
Andres X. Vargas
Arguments
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