2026 Regular Session
HB 1031
Customer Service Callback Queues
Law
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- Passed House
- Passed Senate
- To Governor
- Became Law
Bill overview
Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requires calls to be returned in specified manner and timeframe; requires the department to report specified information to the Legislature by a certain date.
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