HB 2333
An Act amending Title 66 (Public Utilities) of the Pennsylvania Consolidated Statutes, providing for responsible utility customer protection.
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Sign in to take action- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Bill overview
This bill, House Bill 2333, amends Pennsylvania’s Public Utilities Code to establish ‘Responsible Utility Customer Protection.’ It aims to protect customers from rate increases caused by other customers’ unpaid bills by modifying procedures for delinquent accounts, increasing timely collections, and providing additional collection tools to city natural gas distribution operations. The bill also addresses cash deposits, payment arrangements, and reporting requirements to ensure equitable utility service and protect vulnerable customers.
Key provisions
- Requires public utilities to obtain customer consent for electronic termination notices.
- Limits cash deposits to one-twelfth of the estimated annual bill for applicants with household incomes above 300% of the federal poverty level.
- Establishes payment arrangements for customers with delinquent accounts, potentially extending them for up to two years for low-income customers.
- Provides a process for city natural gas distribution operations to impose liens on properties for unpaid bills.
- Requires public utilities to report delinquent customers to the Pennsylvania Intergovernmental Cooperation Authority.
- Prohibits cash receipts reconciliation clauses and automatic surcharge mechanisms for uncollectible expenses.
- Mandates annual reporting by the commission on the implementation of the chapter and its effects on customers and utilities.
- Specifies procedures for terminating service, including notice requirements and potential fees.
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