US Congress · 119th Congress (2025-2026)

HR 7971In Second Chamber

Taxpayer Experience Improvement Act

Source of recordUS Congress · congress.govLast synced Jul 18, 2026

Chamber

House

Progress

Where this bill stands in the legislative process.

Introduced
Passed House
Passed Senate
To President
Became Law

Overview

The Taxpayer Experience Improvement Act aims to modernize IRS services and improve taxpayer access to information. It requires the IRS to provide real-time data on call volumes, wait times, and automated system usage on its website. The bill also expands online taxpayer accounts to include access to tax returns, refunds, and status updates, with a goal of providing a callback option within five minutes for unanswered calls. Finally, it mandates the IRS to offer a website and mobile application allowing taxpayers to view their tax information and communicate with the IRS.

Key provisions

Requires the IRS to provide real-time data on call volumes, wait times, and automated system usage on its website.
Expands online taxpayer accounts to include access to tax returns, refunds, and status updates.
Establishes a goal for callback service, aiming for a five-minute response time for unanswered calls.
Mandates the availability of a website and mobile application for taxpayers to view their tax information.
Requires the IRS to use technology to detect and screen out automated calls.
Establishes a program to investigate unauthorized access to taxpayer information.
Requires the IRS to conduct focus groups with taxpayers and tax professionals before launching the expanded online services.
Defines key terms such as ‘applicable item’ and ‘applicable phone number extension’.

Who is affected

Bill text

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Mar 18, 2026XMLView source

Text extraction is in progress. View the official source.

Legislative history

15 recorded actions · showing the most recent 12

Mar 25, 2026House

Ordered to be Reported in the Nature of a Substitute by the Yeas and Nays: 43 - 0.

Mar 25, 2026House

Committee Consideration and Mark-up Session Held

Apr 9, 2026House

Placed on the Union Calendar, Calendar No. 527.

Apr 9, 2026House

Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607.

Apr 9, 2026

Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607.

Apr 27, 2026House

Motion to reconsider laid on the table Agreed to without objection.

Apr 27, 2026House

On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)

Apr 27, 2026

Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)

Apr 27, 2026House

DEBATE - The House proceeded with forty minutes of debate on H.R. 7971.

Apr 27, 2026House

Considered under suspension of the rules. (consideration: CR H3101-3104)

Apr 27, 2026House

Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended.

Apr 28, 2026Senate

Received in the Senate and Read twice and referred to the Committee on Finance.

Votes

Recorded roll calls and chamber actions on this bill.

Passage without roll call

The official record shows passage by unanimous consent or voice vote where no roll call was taken. No member-level tally is available for these steps, and the district map does not apply.

4/27/2026HouseVoice vote
On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
No roll-call vote on record for this action.
4/27/2026Voice vote
Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
No roll-call vote on record for this action.

Floor votes and chamber actions

Recorded roll calls list how each member voted. Unanimous consent or voice vote appears in the official action history without a roll call; no member-level tally is available for those steps.

Passage without roll call

Apr 27, 2026HouseVoice vote
On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
No roll-call vote on record for this action.
Apr 27, 2026Voice vote
Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
No roll-call vote on record for this action.

Geography

Recorded positions across the country.

No public positions recorded for this legislation.

Arguments

Reasons offered for and against this legislation.

Arguments in favor

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Arguments opposed

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Taxpayer Experience Improvement Act

Progress

Overview

Key provisions

Who is affected

Bill text

Sponsors

Primary sponsor

Cosponsor

Legislative history

Votes

Passage without roll call

Floor votes and chamber actions

Passage without roll call

Geography

Arguments

Arguments in favor

Arguments opposed

Notable changes

Geography

Legislative history

Votes

Passage without roll call

Floor votes and chamber actions

Passage without roll call

Progress

Overview

Key provisions

Who is affected

Bill text

Sponsors

Primary sponsor

Cosponsor

Legislative history

Votes

Passage without roll call

Floor votes and chamber actions

Passage without roll call

Related bills

Geography

Arguments

Arguments in favor

Arguments opposed

Notable changes

Geography

Legislative history

Votes

Passage without roll call

Floor votes and chamber actions

Passage without roll call